If you need to cancel or change your order, please follow these steps and reach out to customer service as soon as possible.
1. Go to the "Your Orders" tab.
2. Select "View Details".
3. Under the picture of the frame, you'll find the "Request Hold" option.
Once an order is placed, it enters our personalized production process, which makes cancellations challenging. However, if you require any modifications or have questions about your order, please don't hesitate to reach out to our dedicated customer service team. We're here to assist you, your satisfaction is our highest priority.