Help Center

shipping & returns

What countries do you ship to?

Currently we are only shipping to United States and Canada.

How much is shipping and how fast?

Standard shipping (14-21 days): $4.95 (USPS first class)
Express shipping (7-10 days): $19.95
Canada Express shipping (7-14 days): $16.95

What do I do if my glasses are damaged upon arrival?

Please take photos of the damage, then contact our customer service team and we will get you a new pair asap.

What’s your return policy?

You have 30 days from the date you receive the glasses to contact us for a return authorization (RA) number if you want to return them for any reason. If you made a mistake during the order, or you just don’t like the glasses, you can return them for a 50% refund (excluding shipping) to the original payment method, or for a one-time-use 100% store code (excluding shipping) so you can purchase an alternative pair. We will replace broken glasses at no charge during this 30-day warranty period. Please note shipping charges are not refundable.

If you feel there is a manufacturing error, return the glasses for inspection within the 30-day warranty period. If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge.

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